Netlytic and Rhizo14 Twitter hash tag visualisation

Disclaimer: This is very hacky and proper techy people could probably do it better so their constructive comments would be most welcome but I am a bricoleur and persistent so make of what follows as you will:)

During Rhizo14 someone (Martin Hawksey? Dave Cormier?) created an archive of tweets from the rhizo14 Twitter hashtag. You can see the full glory of the visualisations at rhizo14 Tags Explorer (warning takes a while to load). You can make your own archive (prospectively rather than retrospectively) and visualisations of any hash tag using the magic of Martin Hawksey’s TAGS Explorer. This is a truly wonderful use of Google apps and it produces data that can also be reused.

In October 2014, I found Netlytic, ” a cloud-based text and social networks analyzer that can automatically summarize large volumes of text and discover social networks from online conversations on social media sites such as Twitter, Youtube, blogs, online forums and chats”. When I investigated, it had some really interesting interactive tools that can help you explore (some of) what’s happening in networks. It has taken me a long time to feel confident to present some of the netyltics visualisations.

If your hash tag is just starting, I think it would be a good idea to archive it in TAGs Explorer AND netlytic (and anything else you find). The message is – archive in flexible spaces – not just one!

OK – I was starting from the position of having access to a historic TAGs Explorer archive and wanting to use netlytics functionality. If you want to do a similar conversion, you might find this template useful.

Health warning: I noticed that there were gaps in the data but these were few and should not affect the broad brush analysis. The archive runs from 10 Jan – Sept 22 2014

Here are some examples of the visualisations that netlytics offered.

Tweets over time
Tweets over time

This is interactive on the web site.

Top Ten Tweeters
Top Ten Tweeters

 

Top 10 Mentions
Top 10 Mentions

 

If anyone has concerns about their names appearing here, please contact me at frabell AT gmail DOT com.

Are we there yet? the notyetness of emerging technologies practice and research in online learning

Looking rear view mirror
Looking backwards and forwards CC-BY-NC

Any parent will recognise the plaintive question “Are we there yet?” asked by children impatient for the journey to be over, the holiday to start. In using technology in learning and education, hopefully we will never really get there but experience fun in our experiments and learn from our experiences. We may find that there are better and worse journeys, decisions that opened up opportunities and others that closed them down.

Amy Collier and Jen Ross have come up with the intriguing concept of notyetness, based on George Veletsianos’ assertion that emerging technologies are ‘not yet fully researched” and “not yet fully understood” in online learning. Amy flags up the enabling characteristics of emergence that can flow from notyetness

creating space for emergence to take us to new and unpredictable places, to help us better understand the problems we are trying to solve.

She gives three examples of projects with notyetness that have touched me personally in the last year: Domain of One’s Own , Fedwiki Happening, and Rhizo14.  I am currently reinventing my web site with the wonderful help of Tim Owens at Reclaim Hosting, I have two fedwiki happenings under my belt and I was a participant and researched (with Jenny Mackness) Rhizo14. This morning, I watched the livestream of Sheila MacNeill’s keynote to #OER15, where one of the themes was the different shades of open that might be tried in the drive to mainstream Open Educational Practice. Sheila seemed to be recommending a pragmatic approach to mainstreaming of OEP, and this chimed with Lisa Chamberlain’s identification of Facebook Groups as a kind of not-yetness

The ideas of not-yetness at an MIT or Stanford are so far beyond the realm of my little community college that they would intimidate or even shut down emerging technology discussion for all but a few of the most technologically-edgy of faculty at my school.

But Facebook, good ol’ Facebook, almost the grandpa of social media now, is a kind of “not-yetness” on my campus. (Not to mention it has a nearly flat-line learning curve which is important for a 10 week quarter). The idea of opening a class to social media of any kind is not-yetness here. The use of Facebook groups is not-yetness here. The connectedness of letting outsiders participate with students in a class via Facebook is very not-yetness here.

I should declare that I have a love-hate relationship with Facebook: it’s great to keep in touch with my far-flung family but I have concerns about Facebook privacy aspects and its use of data. I taught a first year undergraduate module 2009-2013 where most of the students were Facebook users, making it possible for them to conduct small group investigations into privacy and data use (meaning Facebook membership was not compulsory and there was no Facebook interaction with tutors). So I feel sympathy with Lisa’s pragmatic approach but also a little uneasy.  There are quite a few reasons not to use Facebook in formal education: the creepy treehouse effect, Selwyn(2009)’s recommendation to leave Facebook as a backstage space for students, and the implications of mandating students of a space that is managed externally to the college or university. 

In thinking further, I also recognised an interesting link between the notyetness of both emerging technologies online learning practice and research into that practice. Ferguson(2012) identifies three different interest groups for learning analytics – governments, educational institutions and teachers/learners. When learners interact via Facebook, the major interest groups for the data are Facebook and the customers to whom they sell advertising.  Although, Facebook makes some anonymised interaction data available through apps like Netvizz, their track record for research is questionable. Selwyn’s 2009 study found that only 4% of student interactions related to their studies and so students who elected not to participate in an optional Facebook social space were not too disadvantaged but moving significant  elements of learner interaction to Facebook seems different somehow.

There is already a trend of outsourcing some educational services to private companies, and it’s easy to see that ‘free’ services can be attractive but Facebook isn’t Reclaim Hosting whose strapline is “Take Control of your Digital Identity”.  What will we see in the rearview mirror if there is a substantial move of study-related interaction to Facebook groups?

Ferguson, R. (2012). Learning analytics: drivers, developments and challenges. International Journal of Technology Enhanced Learning, 4(5/6), 304–317. Retrieved from http://oro.open.ac.uk/36374/1/IJTEL40501_Ferguson Jan 2013.pdf

Selwyn, N. (2009). Faceworking: exploring students’ education-related use of Facebook, 34(2), 157–174. doi:10.1080/17439880902923622 also currently available at http://blogs.ubc.ca/hoglund/files/2011/05/facebook.pdf

Four women on a train – one of many possible stories

This story is dedicated to Heli Nurmi whom I have known since we worked together on the CCK08 MOOC in 2008. Heli blogs about open learning, and regularly participates in MOOCs. She has extensive experience of research and practice in education, brings much insight to discussions at blogs and on forums.

I have visited Finland twice- the first time in 1999 was to meet up with educators using digital technologies and the second time was to attend a conference in Turku in 2004.

View of lake at Repovesi
Repovesi by https://www.flickr.com/photos/anroir/ CC BY-NC 2.0)

On the first trip, with a colleague I travelled by train from Helsinki to a college in Kouvola, then on to the University of Tampere and back to Helsinki. Train journeys are a great way to see a country and I remember the landscape of lakes and forest we saw, though checking the map reveals how little of Finland I saw.

On one of our train journeys, we sat in a pair of seats facing two women, one old, one young. The older woman was very keen to speak to us though she spoke no English and we spoke no Finnish. She soon established that the younger Finnish woman spoke English and so she persuaded her to translate. We struck up a conversation about where we were going and where we came from.  The translator seemed to become increasingly bored and uncomfortable until the older lady launched into an animated story that lasted about 5 minutes. Our translator turned to us, shrugged her shoulders, and said “Shit happens”. We smiled and got off the train at the station where we needed to change trains.

In writing this story, I struggled to remember details (apart from the memorable ending) and it occurs to me if either of the other women remembered the meeting they would very likely tell the story differently, as would my colleague.

Binaries, Polarisation and Privacy

White Noise by Scott Joseph CC BY-NC-ND 2.0
White Noise by Scott Joseph CC BY-NC-ND 2.0

In my writing, reading and thinking during the last year or so, some of the recurring themes are ethics, learning, diversity, popularity and polarisation in Internet culture.  Encouraged by my experience at the smallest federated wiki, I am trying different ways of writing, experimenting with partially-formed ideas, linking with and building on what others have written.  I have always blogged in this way but the experience of federated wiki has encouraged me to work in smallish chunks of writing that I can link to others’ smallish chunks without any overarching plan of where I am going.

This post is a bit different from my fedwiki writing. I want to set down some different ideas that seem connected to me because I suspect that I can come back to them later and make different connections, with your help.  I did this in an earlier post that is still ripe for connections for me.  If this post generates anything like the richness of the earlier post’s comment stream, it will be productive labour.

In some ways, we are moving away from limiting old binaries and dualisms like real/virtual, global/local in our exploration of (digital) communication and culture.

Polarisation in public discourse online is a theme that has preoccupied me, and some cogs in my thinking shifted a little when I read this excellent article by David A. Banks, Very Serious Populists.

Just like its government equivalent, voting on social networks is also a nice way to give the illusion that anything and anyone can succeed on merit while actually maintaining the status quo through sociotechnical structures. Tech entrepreneurs deploy voting to show allegiance to their fantasy of a color-blind and genderless meritocracy, predicated on what PJ Rey has shown to be an outdated and debunked notion that the Internet allows us to transcend race, class, and gender by entering a space of pure information. Popular posts are good, the logic goes, because only the best makes it to the front page.

David’s critique of voting on social networks argues powerfully that the ‘binaries’ of up-voting and down-voting are inadequate for dealing with ambiguity and divisive topics. They are a tool for polarisation not a means of going beyond it, and as David suggests the status quo of domination of spaces by white males is maintained, and even reinforced by sociotechnical aspects such as ‘voting’. The idea that someone’s popularity lends additional weight to what they have to say is interesting and deserves to be unpicked.

Another ‘binary’ that has attracted much attention is public/ private – which probably never was and certainly is no longer a binary – and deeply embedded in power relations.   danah boyd’s work has revealed that young people can regard online privacy as a strategy, more to do with who’s there rather than the features of the space itself.

We are all finding our way in the complex private/public spaces we increasingly inhabit and so it’s important to reflect, acknowledge our successes and mistakes and think of how we might do things differently.

In a powerful post, based on recent events and her own frightening experiences, Audrey Watters drew our attention to the nasty practice of doxxing, posting online someone’s personal information (such as social security number or home address). Audrey highlighted the network aspects of doxxing.

After all, doxxing relies on these sorts of large networks. Doxxing relies on amplification.

So even if we are reposting something already ‘made public’, we can be increasing the risks of the doxxed person being subjected to threats and nuisances by others. We can become part of that network of harm.  In the example that Audrey gives, both the original poster and the re-poster may well have seen themselves as on the side of the angels in their wish to defend student privacy.

And for me that links back to polarisation, it may be that we are at most danger of being drawn into networks of harm when we are hell bent on supporting a good cause.

The other thing that is puzzling me is whether or not the binary nature of much of our online participation like/not like, friend/not friend, follow/ not follow, click/not click, upvote/downvote, block/ not block might be seeping into our culture,as well as the platforms on which we enact it.  These are hard clickable binaries trying to capture a world where dualisms can get in the way of understanding complex contexts. I am not suggesting an essentialist view that our use of ‘likes’, etc. will cause polarisation of views but wondering what the impacts of ‘binary participation’ may be in different communication contexts. It’s not just about our choice to click/like but also about how that is used by the algorithms that serve up our feeds, shaping our view of what others say and do.

I would love to hear your thoughts or your links to other writers.

Women making social media work for good causes

20141120_130041
On International Women’s Day I would like to highlight the work of three women doing good with the help of social media and those who participate.

Kate Granger is a witty and engaging woman doctor who has used her experience of being a patient with terminal cancer to launch a campaign that has made life better for thousands of patients worldwide. Watch the video of Kate telling her own story.  You can see the impact of the #hellomynameis campaign at http://hellomynameis.org.uk/  and Kate in operation at @GrangerKate.

I met Cristina Vasilica when she was a student at the University of Salford where she is now a lecturer and PhD student in the College of Health and Social Care. She is still in my networks, and so I have seen the good work she does at the Greater Manchester Kidney Information Network (http://gmkin.org.uk/ ) at Facebook as part of her PhD. As it’s a closed group I can’t link to it but if you are from Greater Manchester and could contribute/ benefit, please contact them via the web site or at @gmkin on Twitter.  You can find out more about her PhD work here – she is doing practical good and contributing to knowledge.

I came across Lou Mycroft on an online course last year, and she has introduced me to an area and philosophy of education that I knew little of before – social purpose education.  Lou works as a teacher educator at Northern College but it isn’t just her student teachers who can learn with and from her – you can too.  She is generous in sharing and the TeachNorthern web site is stuffed with goodies and is a jumping off point for even more. Visit the site, follow her on Twitter at @lounorthern

It’s no coincidence that all three of these women are great learners and teachers.

Open Access and Social Media: Networking around a scholarly article

(The short version is in the last paragraph if you want to skip to there).

Many places
Many places

Heterotopic communication

In writing about heterotopic communication (see Foucault’s Heterotopia ), the prescient Leah Lievrouw showed that public and private can relate to strategies for engagement behaviours rather than being properties of spaces (Lievrouw 1998 ).  As we communicate apparently within one space, we are simultaneously performing across multiple physical and digital channels and spaces with others who have related but different sets of spaces.  Communicating across spaces around the publication of an open access paper that I co-authored has been a long learning ‘moment’ for me over the last week, and I wanted to capture and share my reflections before I forget them.

OA Publishing and Social Media

I have been thinking about the links between Open Access scholarly publishing and social media for some time, inspired by my privileged involvement in two ventures. The first was Cristina Costa’s PhD entitled Participatory Web in the Context of Academic Research: Landscapes of Change and Conflicts. I learned so much from listening and talking to Cristina as she planned, conducted and wrote up her research. The second venture was my involvement as (then) co-editor in the move of the ALT journal Research in Learning Technology to Open Access publishing (including the entire archive). In the editorial of the first open access issue, we said

By attending to, and even influencing, the emergent practices of our members (as well as authors and other researchers) as ALT introduces innovations, we can continue to exploit the opportunities presented by the openness and web presence of articles in Research in Learning Technology. The read/write web, as represented by blogs and social networking services such as Twitter and Google+, offers the potential to develop conversation and interest around our articles, and thereby promoting their use.

That seems very relevant to my current reflections, since I find my own practices to be emergent, with rapid change having occurred in the last week.

Encouraging engagement via Social Media

On 13 Feb 2015, Jenny Mackness and I had a paper published in Open Praxis  an open access journal. Conscious that we wanted to maximise the impact of the fruits of our labour and that of the participants who supplied such rich data, we considered briefly how best to share it . We shared the (open) link to the paper on Twitter, including the hash tags for rhizo14 and rhizo15. Open Praxis use Twitter to market their activity. They stream their own tweets on their web page, and have some means of picking up occurrence of their links in Twitter that they then helpfully retweet including authors’ handles where they know them. On reflection, it occurs to me that it would be really helpful for connectivity purposes for (willing) authors to include their Twitter handles within the paper, and for a share button to be next to the paper that could include author twitter handles when the link to the paper is shared. I don’t know of any journals do this. I have checked out a few publishers and whilst some enable creation of post that links to paper, the twitter post often exceeds 140 characters and included publisher rather than authors’ handles. These look like devices for marketing rather than scholarly engagement.
We decided to blog the publication of the article at Frances’ blog and later at Jenny’s blog and the comment streams are evidence of rich engagement with the paper. We have used the posts to link to activity on Twitter and elsewhere. For example, the very wonderful Laura Goglia decided, on the spur of the moment, to live tweet her reading of our paper (we recorded this via storify) and she blogged the experience too.
Twitter was a very useful way of sharing and commenting around the paper. One less positive (for me) use of Twitter was a reader who used Direct Messages to quiz me about aspects behind the paper ( 17 messages in less than 30 minutes). I suggested redirection to the blog.
During the live tweet there was a playful suggestion that what the paper needed was a hashtag but perhaps this turns out to be something worth deciding at the start (possibly even including within the article as a keyword). We used Storify to capture the chat around Laura’s live tweet of the blog post.

Rhizo14’s most active space is the semi-permeable Facebook group that has a membership of 320 of whom a small proportion are active.  Typically, longer threads will engage ten or more people but one has a sense of not so much an invisible audience, but rather an unnoticed audience. We had not directly posted our paper to the Facebook group but two threads emerged around a link to the paper. The first was started by a positive comment and fizzled out fairly quickly. The second thread was introduced by a comment raising doubts about the extent of ethical obligation of the leader of a voluntary extra-institutional cMOOC like Rhizo14, and ran on to include some other concerns about the paper. post by Rebecca Hogue that was actually about her planned blogging course but I mistakenly thought was about the rhizo14 cMOOC.  I engaged in both threads, trying to respond to points about the paper as they were made. It was strange – I had been active (less so in recent months) on this Facebook group for over a year but I came to feel that my presence as author (particularly in the second thread) wasn’t helping the discussion that people wanted to have (see my comments on cognitive dissonance). Eventually one participant expressed that they felt that I was categorising them and lecturing them. I was mystified by the first point but reread the thread and could see that my contributions could be seen as having ‘lecture-like’ attributes. I was speaking about collaborative work with Jenny on which I had spent many hours, and unsurprisingly my contributions were in an authoritative register that was probably out of place in the context of this particular Facebook group, for some participants at least.

So what are the outcomes of my reflection?

  • there are positive links between open access and social media
  • open access publishers can and do support the dissemination of articles using social media and this can increase the readership of articles
  • publishers and authors could investigate the possibilities of using social media to create engagement with the article that could more easily include authors themselves (if that is what authors want)
    consider creating a hashtag for an article that can be used to tag it and aggregate discussion around it
  • it can be useful for authors to blog the publication of an article, enabling dialogue and using this as a hub to link to other direct and curated interactions around the article
  • Twitter has many affordances for supporting sharing and commenting around articles but DM was less useful from my point of view
  • in future I would not directly engage with discussion of our work in the Rhizo14 Facebook group as my engagement seemed to be of little use to the group participants or to me

Cyberbullying film as a resource

Cyber BullyMariana Funes pointed me towards this Channel 4 film and I watched it mesmerised.  If you are in UK you will be able to watch it on catch up at http://www.channel4.com/prog rammes/ukip-the-first-100-days/on-demand/58485-001 .

It’s a story of a young woman who is pursued online by someone who wants to expose to her the cyberbullying that she has conducted.  As Filipa Jodelka says in her review “Cleverly, it’s never totally clear whether Casey is the victim or the perpetrator”. And Channel 4 made a good choice as Filipa Jodelka says “The first and biggest thing they’ve got right is casting Maisie Williams – Game Of Thrones’s Arya Stark – as protagonist Casey Jacobs. ”

So by all means, just watch this film and enjoy it, let it make you think, but if you are an educator, then also consider how the film might provide a prompt for productive conversation with young people who will be experiencing all of the ambiguities that the film reveals.  Of course facilitating such a conversation would require an outstanding teacher/educator but I know that everyone who reads my blog is such a person or knows one.

Its life on Channel 4 catch up might be limited but perhaps we should lobby Channel 4 to release it for educational licensing.

For those of you who can’t see the film there is an account of it on Wikipedia (second best).